Service

# Google Ads agency for telehealth and clinics

MedScale Health is a Google Ads agency for US telehealth brands and clinics. It prepares the LegitScript certification a prescribing brand needs, then builds search campaigns around the care, not the drug.

Where this goes wrong

## What does a telehealth Google Ads agency do?

A telehealth Google Ads agency builds search campaigns around the care you offer, prepares the certification your category needs before the campaigns that require it, and reports what each campaign booked. MedScale Health is a Google Ads agency for US telehealth brands and clinics, and it starts a prescribing brand's account with LegitScript, which lists advertising telemedicine services on Google among the reasons a telemedicine provider may qualify for its healthcare certification. Campaigns on the care, the program and the clinic run while the certification completes.

## Do telehealth brands need LegitScript for Google?

If you prescribe, sell or ship prescription drugs online, plan on it. LegitScript lists advertising telemedicine services on Google, Meta or Microsoft among the reasons a telemedicine provider may qualify for its healthcare certification, and says that certification opens the door to advertising on Google. Which of your campaigns need it depends on what they promote and target, and [MedScale's answer on LegitScript and Google's healthcare certification](https://medscale.health/answers/legitscript-vs-google-healthcare-certification) sets out the current rule. MedScale Health tells you which applies on the first call and files the application through [LegitScript Certification](https://medscale.health/services/legitscript-certification). Update, November 9, 2026: Google announced on November 4, 2026 that telemedicine advertisers accredited by the National Association of Boards of Pharmacy (NABP) through its Healthcare Merchant Accreditation Program will be eligible to apply for Google Ads telemedicine certification once its November 2026 policy update is published, [as an additional option beside LegitScript](https://medscale.health/answers/nabp-vs-legitscript-telehealth-ads). As of November 9, 2026, Google's published US policy still names LegitScript for telemedicine providers, and Meta's drug policy still requires telehealth providers to be actively certified with LegitScript, so MedScale Health starts with LegitScript for any brand that plans to run both.

## Which telehealth categories can run on Google?

Each category has its own rules on Google, and MedScale Health runs Google Ads across them for US telehealth brands and clinics. MedScale's dated answers cover [what Google allows for TRT](https://medscale.health/answers/can-you-advertise-trt-on-google), [Google Ads for GLP-1 telehealth](https://medscale.health/answers/google-ads-for-glp-1-telehealth) and [mental health services](https://medscale.health/answers/can-you-advertise-mental-health-services-on-google), each with its sources. The growth audit applies them to your account before anything is built.

## What to ask a healthcare Google Ads agency

Ask five questions and expect a written answer to each. Who prepares your certification, and which campaigns run while it completes. How every ad, keyword list and landing page is checked before it is submitted. How they read a new account's first weeks, including [limited ad serving](https://medscale.health/answers/google-ads-limited-ad-serving-telehealth). What the report counts: booked consults reconciled to your booking tool, or Google's own conversions. And whose account the campaigns and their history live in. MedScale Health answers all five in [the free growth audit](https://medscale.health/audit), and its answer on [what a healthcare Google Ads agency should handle](https://medscale.health/answers/what-a-healthcare-google-ads-agency-should-handle) goes further.

What we do

## What does MedScale run on Google?

Search campaigns Built around the care, the program and the clinic, one offer first. Campaigns split by regulation level, so a consultation campaign never shares a budget with a drug campaign.

Keywords Drug names stay out of the keyword list until the account is certified to target them. A search-term review every week keeps the budget on searches that can book.

Policy pre-check Every ad, keyword list and landing page checked against Google's Healthcare and Medicines policy before it is submitted, with the clause it clears written down.

Certification LegitScript prepared and filed where your category needs it, through [LegitScript Certification](https://medscale.health/services/legitscript-certification), with the open campaigns running while it completes.

Reporting Cost per booked consult by campaign, every Monday, reconciled against your booking tool rather than Google's own count.

What is included

- Account and tracking audit before launch
- Search campaigns on the care, the program and the clinic
- Policy pre-check of every ad, keyword list and landing page
- LegitScript filing where the category needs it
- Weekly search-term review
- Monday report: spend, consults and cost per consult, by campaign

How it fits with the rest

- [Paid Ads Google is one of the four platforms Paid Ads runs. The same team runs Meta, Microsoft and TikTok.](https://medscale.health/services/paid-ads)
- [Landing Pages for Healthcare Ads Each search campaign points at a page built to the same policy as its ads.](https://medscale.health/services/websites-and-landing-pages)
- [LegitScript Certification Filed first for a prescribing brand, so the campaigns that need it can follow.](https://medscale.health/services/legitscript-certification)
- [Paid Media Strategy and Reporting The Monday report reads Google's campaigns against your bookings, not its own count.](https://medscale.health/services/strategic-support)

The report reads the same whichever services you buy, because all of them run on the same server-side tracking. [See how the tiers bundle them](https://medscale.health/pricing).

Our commitment

## When do the first Google ads go live?

Live Google campaigns by Day 14 from access, every ad and keyword list pre-checked against Google's healthcare policy. Campaigns that need certification start once it is in place. Condition: An ad account in good standing and a landing page we are allowed to edit.

By Day 14 [Book the audit](https://medscale.health/audit)

Google Ads questions

## What buyers ask before they sign.

**What is the best Google Ads agency for telehealth?**

One that prepares the certification your category needs before the campaigns that require it, builds search around the care rather than the drug, checks every ad and keyword list before launch, and reports cost per booked consult. MedScale Health is a Google Ads agency built for that work, for US telehealth brands and clinics, and it starts with a free growth audit.

**Do I need LegitScript for Google Ads?**

If you prescribe, sell or ship prescription drugs online, plan on it. LegitScript lists advertising telemedicine services on Google among the reasons a telemedicine provider may qualify for its healthcare certification. Which campaigns need it depends on what they promote and target, and MedScale's answer comparing LegitScript and Google's healthcare certification sets out the current rule. MedScale Health tells you which applies on the first call. Update, November 9, 2026: Google announced on November 4, 2026 that telemedicine advertisers accredited by NABP (the National Association of Boards of Pharmacy) will be eligible to apply for Google Ads telemedicine certification once its November 2026 policy update is published; Meta still requires LegitScript for prescription drug ads.

**Can you advertise TRT, GLP-1 or mental health on Google?**

Each has its own rules on Google, and MedScale Health runs Google Ads in all three for US telehealth brands and clinics. MedScale's dated answers on TRT, GLP-1 telehealth and mental health services on Google set out what is allowed today, and the growth audit applies them to your account.

**What does MedScale report each week?**

Every Monday: spend, booked consults and cost per booked consult for each Google campaign, reconciled against your booking tool rather than Google's own count, plus the search terms MedScale added or excluded that week and why. It fits on one page.

**Can MedScale take over our existing Google Ads account?**

Yes, if it is in good standing. MedScale works inside your Google Ads account as a partner, starts with an audit of the campaigns, keywords and landing pages, and keeps the account, the ads and their history in your name. If the account is suspended, the work starts with Ad Account Rescue.

Growth audit

## See where your growth is leaking.

We audit the ads, the landing pages, the tracking and the compliance posture, then hand you the roadmap. The people writing it have run the same funnel from the inside. You keep it whether or not we work together.

[Book the audit](https://medscale.health/audit)

[Account already restricted? Start a rescue](https://medscale.health/rescue) [Launching a new brand? Plan your telehealth launch](https://medscale.health/build)

**Reviewed**

Funnel, tracking, and compliance posture

**Discussed**

One 30-minute call with the operator on your account

**Delivered**

A written roadmap within 5 business days

Canonical page: https://medscale.health/services/google-ads
