Patient acquisition for DSOs and ortho groups

Dental & Orthodontic Groups

Implants, aligners, cosmetic dentistry and multi-location general practice. An open advertising category with a different problem: attribution that stops at the phone call and CAC that cannot be compared across offices.

Dentist examining a patient in a bright operatory

Where this category loses

Dental groups rarely get restricted. They waste spend instead: branded search cannibalizing organic, call tracking that credits the ring rather than the scheduled appointment, and no way to see which office or procedure the money actually produced.

Creative and page rules

What clears review for dental & ortho.

Do

  • Procedure-level campaigns per office
  • Local Services Ads where they beat search
  • Calls and forms tied to the scheduled appointment in the PMS
  • One tracking spine under every location

Don't

  • Branded search that cannibalizes organic
  • Before/after that implies inferiority
  • Cosmetic-procedure ads targeted under 18
  • Guarantee or misleading pricing claims

Policy reality

What each platform allows for dental & ortho.

Positions are the same cells as the Policy Tracker, with how we run each platform for this category underneath. Where a cell names a certification it is LegitScript, the third-party certification Meta and Google require before a pharmacy or telehealth provider can advertise prescription drugs, unless the cell says otherwise.

Checked 2026-08-30Full policy tracker

Meta

Open
Rejects the ad
  • Before/after that implies inferiority
  • Under-18 targeting for cosmetic procedures
Risks the account
Rare. Misleading pricing or guarantee claims
Requires
No certification. Standard account and creative review.
How we run it
Open. Cosmetic-procedure ads target 18+ and cannot use before/after imagery that implies inferiority; provider-led and office-led creative is the safe structure.

Google Ads

Open
Rejects the ad
  • Unrealistic cosmetic claims
  • Misleading pricing
Risks the account
Rare
Requires
Local Services Ads verification where used.
How we run it
Open. Local Services Ads available for many dental categories. Cosmetic procedures allowed with realistic claims.

TikTok

Open
Rejects the ad
  • Graphic procedure footage
  • Cosmetic claims without substantiation
Risks the account
Rare
Requires
No certification. Standard account and creative review.
How we run it
Open for practice content; strong for aligner and cosmetic awareness with provider-led video.

What we run

The playbook for dental & ortho.

Attribution live across offices
Wk 2
Cost per scheduled new patient
−20–35%
Appointments tied to a campaign
100%

Set at kickoff, reported against weekly, measured by the tracking we install in week one.

Procedure-level search by office
Implants, aligners, emergency and new-patient campaigns per location, with Local Services Ads where they beat search.
Call and form attribution to the appointment
CallRail and form events tied to the scheduled appointment in your PMS, so the report shows patients, not phone calls.
Group-level reporting
One dashboard across offices and procedures. CAC by office, by procedure, by channel, with the same tracking spine under every location.

Dental & ortho questions

What clinics ask us first.

We already have an agency running Google Ads. What would MedScale add?

If the agency is good and you can see cost per scheduled patient by office, probably nothing, and we will say so. If the reporting stops at calls and clicks, the gap is attribution and tracking, which is the part we own outright.

Growth audit

See where your growth is leaking.

We audit the funnel, the tracking, and the compliance posture, then hand you the roadmap. The people writing it have run the same funnel from the inside. You keep it whether or not we work together.

Reviewed
Funnel, tracking, and compliance posture
Discussed
One 30-minute call with the operator on your account
Delivered
A written roadmap within 5 business days