How it works

How It Works: Ads, Landing Pages and Tracking

Foundation, campaigns, the Monday report and a monthly creative round. Each step has a job, a set of things that have to be true before the next one starts, and a line on the Monday report so you can see it working or not.

Coordinator in a blue blazer taking a call on a desk phone at a reception counter

The four steps

What happens, and what you see.

  1. 01Foundation

    Tracking, verification and landing pages, before the first ad runs.

    What happens

    1. 01.1Server-side tracking installed under a signed BAA, with neutral event names. No names, emails, phone numbers, IP addresses or browser IDs go to ad platforms.
    2. 01.2Business and domain verification done. One ad account, one Page and one pixel per brand, owned by your business, with no personal profiles as admins.
    3. 01.3A landing page for each offer: one offer, one main button, written to the same policy as the ads.
    4. 01.4A real test booking or order run end to end, with every step tracked, before any spend.

    What you see

    • Every page, with its policy note, before it goes live
    • Which channels are open for your category, in writing
    • The test booking, step by step, as the tracking recorded it
  2. 02Campaigns

    One offer first, on campaigns of 5 to 7 pre-checked ads.

    What happens

    1. 02.1Each campaign launches with a set of 5 to 7 ads, each taking a different angle on the same offer: stop the scroll, explain, answer the price, remove the doubt.
    2. 02.2Every ad is pre-checked against the health, personal-attributes and prescription-drug rules before it is submitted.
    3. 02.3Campaigns are split by regulation level, so a consultation ad never shares a budget with a drug ad. Targeting stays broad and the creative does the work.
    4. 02.4Until a campaign has enough results to learn from, it optimises on the step before the booking. Budget steps up gradually, and only while cost per result holds.

    What you see

    • Every ad, with its policy note, before it runs
    • The campaign plan and the budget behind it
    • Spend and results by campaign from the first week
  3. 03Report

    A Monday report and a weekly call, against one agreed target.

    What happens

    1. 03.1At kickoff we agree what a new patient or order is worth to you after your costs. That sets the most we will pay for one.
    2. 03.2Every Monday: spend, results and cost per result by campaign, against that number, reconciled to your booking tool.
    3. 03.3Each week the weakest ads are switched off and budget moves to the ones bringing bookings.
    4. 03.4When something goes wrong, you hear it in the same day's message, with the fix.

    What you see

    • The Monday report
    • A weekly strategy call and a shared Slack channel
    • What we changed that week, and why
  4. 04Refresh

    A new creative round every month.

    What happens

    1. 04.1Two new ideas per set, tested against the current winners.
    2. 04.2New versions of last month's winners: a winning static becomes a motion video, and the reverse.
    3. 04.3One or two founder, clinician or creator videos, briefed for paid use.
    4. 04.4Every new ad pre-checked, then approved by you in one pass.

    What you see

    • The month's round, for approval in one pass
    • Which ads were retired, and why
    • What the round is testing

Once campaigns run, search can produce bookings early because the intent already exists; Meta needs a steady flow of results before it stops learning.

The Monday report

One page, same lines every week.

Each line is reconciled to your booking tool, not the platform's own count. It fits on a page because a report that does not fit on a page does not get read.

Spend
By platform and campaign, week over week.
Results
Leads, bookings or orders, by campaign and location.
Cost per result
By campaign, against the most you have agreed to pay.
Patients
Started care, by source, reconciled to your booking tool.
Policy
Anything rejected, restricted or changed by a platform that week.
What we changed
Ads switched off, budget moved, pages edited, and why.
One finding, one decision
What the numbers say and what we are changing because of it.

A booked patient, as the report sees it

Booked consultExample, not a real patient
Patient
Patient A (no name, email or phone number leaves the server)
Source
Meta, campaign “Program explainer, Austin”, ad v3
First touch
Tue 21:14, landing page for the program
Booked
Tue 21:19, Thu 10:30 consult, in your booking tool
Outcome
Showed. Started care Thu.
Sent to platform
Schedule event and the ad click, server-side, no personal data
Report line
Meta, Austin: 1 booked, 1 showed, 1 started

The event name is neutral on purpose: no program, condition, medication or personal detail ever appears in what the platform receives.

Our commitment

Tracking, verification and pages live before the first ad runs.

Condition: access to your ad accounts, site and booking tool in week one.

Process questions

What owners ask about the steps.

How long until the first booked patient?

MedScale does not promise a date or a number. Tracking, verification and pages go live first, so the first booking is attributed from day one. Search can produce bookings early because the intent already exists. Meta needs a steady flow of results before it stops learning, so early campaigns optimise on the step before the booking.

What do we have to do?

Give access to the ad accounts, the site and the booking tool; put a clinician on a short call in week one to sign off the claims; approve each creative round in one pass; and read the Monday report. Everything else is MedScale's to run.

Do you handle follow-up, reminders or intake?

No. MedScale runs the paid side: ads, creative, landing pages and tracking. Your team or your intake partner handles follow-up. MedScale connects the booking or checkout tool so every booking lands on the Monday report.

What if a step is already handled by another vendor?

MedScale plugs into it and puts it on the same report. If the report shows it is working, it stays. If it does not, you have the numbers to decide.

From the answers library

The first months, step by step.

Growth audit

See where your growth is leaking.

We audit the ads, the landing pages, the tracking and the compliance posture, then hand you the roadmap. The people writing it have run the same funnel from the inside. You keep it whether or not we work together.

Reviewed
Funnel, tracking, and compliance posture
Discussed
One 30-minute call with the operator on your account
Delivered
A written roadmap within 5 business days