Service

LegitScript certification service for telehealth

MedScale's LegitScript certification service prepares and files the application, then carries the account through Meta and Google authorization.

LegitScript wordmark
LegitScript is a registered mark of LegitScript LLC; MedScale is an independent agency.
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Where this goes wrong

What does a LegitScript review check?

LegitScript (the certification Meta and Google rely on before a telehealth brand or online pharmacy can promote prescription drugs) is not a form. It is a review of your licensure, your prescribers, your pharmacy relationships, your marketing claims and your privacy practices, and applications fail on details a founder would never think to check: a state license that lapsed, a pharmacy partner with a discipline history, a page that promises weight loss in pounds. Each failed round costs weeks, and until it clears, the ads that promote your prescription products cannot run.

What we do

What does MedScale do on a LegitScript application?

Readiness reviewLicenses by state, prescriber credentials, pharmacy partners, marketing claims and the privacy policy checked against LegitScript's published standards before anything is filed.
FixesThe pages, policies and disclosures that would fail get rewritten. Prior discipline is disclosed correctly rather than discovered by the reviewer.
FilingWe prepare and submit the application on your behalf and handle LegitScript's questions during the review. LegitScript's own application and annual fees are paid to LegitScript directly.
Platform authorizationOnce certified, we complete Meta's authorization and Google's healthcare certification, which are separate from LegitScript, and confirm the account can run the ads.
MaintenanceLegitScript monitors certified sites. We keep pages and claims within the standard so the certification is not pulled.

What is included

  • Readiness checklist against LegitScript's published standards
  • Page, policy and disclosure rewrites
  • Application prepared and filed
  • Responses to LegitScript's questions during review
  • Meta and Google authorization after certification
  • Post-certification monitoring guidance

How it fits with the rest

The report reads the same whichever services you buy, because all of them run on the same server-side tracking. See how the tiers bundle them.

Our commitment

How long does LegitScript certification take?

Readiness review complete, fixes made, and the application filed. LegitScript sets its own review time and does not publish one. Condition: Licenses, prescriber and pharmacy documentation supplied in the first week.

LegitScript Certification questions

What buyers ask before they sign.

Do we need LegitScript?

As of October 2026: if you prescribe, sell or ship prescription drugs online and want ads that promote them, yes, on both Meta and Google. Meta exempts ads for telehealth services in general. In the US, Google has let advertisers name a prescription drug in ad text and on the landing page without certification since October 29, 2025, but keyword-targeting drug names needs certification, and telemedicine providers and online pharmacies need it before any prescription-drug ad serves. MedScale tells you which applies on the first call.

What does LegitScript itself cost?

LegitScript's healthcare certification fees, as published on legitscript.com when MedScale last checked them (August 30, 2026): a $975 nonrefundable application fee per website, a $2,150 annual certification fee per website once approved, and an optional $2,500 expedited review that starts within two business days. Probationary certification, where LegitScript applies it, carries a $3,995 annual fee. Those are paid to LegitScript. MedScale's fee for the readiness review and filing is quoted on the call.

How long does certification take?

LegitScript does not publish a standard review time; only the expedited option has a stated start of two business days. MedScale's part, the readiness review and filing, is done by day 21. Plan for the review to take longer than you want, and run the channels that are open while it completes.

What makes applications fail?

Licensure gaps in a state you prescribe into, a prescriber or pharmacy partner with undisclosed discipline, claims on the site that promise outcomes, a privacy policy that does not match what the site does, and affiliates or marketing partners who are not compliant. The readiness review exists to find these before LegitScript does.

Can you guarantee we get certified?

No. LegitScript decides. What MedScale controls is whether the application goes in complete, with the fixes made and the disclosures right, and whether the questions during review get answered quickly and correctly.

What is platform authorization, and why is it separate?

LegitScript certifies you. Meta and Google then each require you to apply inside their own systems and attach the certification. Accounts stall here because nobody knows the step exists. MedScale completes it and confirms the prescription-drug ads can run.

From the answers library

Answers behind this service.

Growth audit

See where your growth is leaking.

We audit the ads, the landing pages, the tracking and the compliance posture, then hand you the roadmap. The people writing it have run the same funnel from the inside. You keep it whether or not we work together.

Reviewed
Funnel, tracking, and compliance posture
Discussed
One 30-minute call with the operator on your account
Delivered
A written roadmap within 5 business days