Short answer
As of September 2026, a telehealth provider or online pharmacy that wants to advertise prescription drug services on Google needs both, in sequence: LegitScript's Healthcare Certification first, then Google's own healthcare certification, because Google states advertisers must be certified by Google to serve those ads and that some certifications require third-party accreditation such as LegitScript first. MedScale Health, a patient-acquisition agency for telehealth and clinics, files them as two separate applications with two separate waits, then Meta's authorization as a third.
Two certifications, two organisations, one order
The confusion is understandable: both are called certification, both gate prescription-drug advertising, and Google's own pages mention LegitScript by name. They are nonetheless different instruments issued by different organisations. MedScale Health, a patient-acquisition agency for telehealth brands and clinics, explains it to clients as a licence and a permit: LegitScript certifies that the business is legitimate; Google then permits that certified business to use its prescription-drug advertising features.
What this means for you
- Google requires advertisers to be certified by Google to serve ads for prescription drug services, and says some certifications need third-party accreditation such as LegitScript, NABP or G2 first (Google Ads policy, Prescription drug services, checked 16 Sep 2026).
- LegitScript is a paid third-party certification with published fees; Google's certification is a free application through Google's own form (LegitScript pricing page and Google Ads Help, checked 16 Sep 2026).
- Get LegitScript first, then apply to Google. They are separate filings and neither is instant.
- Meta recognises LegitScript too, but runs its own authorization on top, and TikTok, Microsoft Bing, LinkedIn and Netflix are listed by LegitScript as participating platforms subject to their own policies (LegitScript FAQ, checked 16 Sep 2026).
- Neither certification approves an individual ad. Every ad and landing page is still reviewed.
What LegitScript certifies
LegitScript is a private certification and monitoring company that verifies a healthcare business is licensed, prescribes and dispenses lawfully, protects patient data and markets honestly, then monitors it for the life of the certificate (LegitScript About page, checked 16 Sep 2026). Its Healthcare Certification covers online pharmacies, telemedicine providers that facilitate prescribing, manufacturers, wholesalers and related businesses, and its FAQ lists Google, Meta, Netflix, LinkedIn, TikTok and Microsoft Bing as platforms where certification provides eligibility to advertise, subject to each platform's own policies (LegitScript FAQ, checked 16 Sep 2026). The fees are $975 to apply per website, nonrefundable, and $2,150 a year per website on approval (LegitScript pricing page, checked 16 Sep 2026).
The certificate attaches to a root domain and a business. It is portable across platforms, which is its main economic value: one LegitScript verdict is the accreditation Google, Meta and Microsoft each ask about.
What Google certifies
Google's Healthcare and medicines policy restricts the promotion of services related to the online prescribing, dispensing and sale of prescription drugs, names online pharmacies and telemedicine providers as businesses subject to it, and requires advertisers to apply to serve ads for prescription drug services (Google Ads policy, Healthcare and medicines, checked 16 Sep 2026). The Prescription drug services policy adds that advertisers must be certified in order to serve those ads, that advertisers must be approved by Google Ads to bid on keywords containing prescription drug terms, and that for some certifications third-party accreditation such as LegitScript, NABP or G2 may be needed first (Google Ads policy, Prescription drug services, checked 16 Sep 2026).
The application is Google's own online form. It asks the organisation to choose its category, with prescription drug services provider (online pharmacy, telemedicine) as the first option alongside pharmaceutical manufacturer, addiction services provider and others, and to select the country where it holds its licence (Google Ads Help, Apply for healthcare-related advertising, checked 16 Sep 2026). There is no fee. Google's April 2026 policy update shows how the two certifications interlock: for telemedicine providers promoting prescription drug services in New Zealand, Google allows the promotion by providers certified by LegitScript's Healthcare Merchant Certification Program and states that advertisers must also be certified with Google (Google Ads policy, April 2026 update, checked 16 Sep 2026).
Which one you need, by business model
- Telehealth brand that names, prices or sells a prescription product online: both. LegitScript first, then Google's certification on the Google Ads account, then Meta's authorization.
- Online or compounding pharmacy: both, for the same reason, and LegitScript also matters for card-not-present payment processing (LegitScript FAQ, checked 16 Sep 2026).
- Clinic advertising consultations and programs without naming, pricing or selling a prescription product: often neither, provided the ads and landing pages stay on the service. The moment a drug is named for sale, the requirement returns.
- Addiction treatment provider: LegitScript's Addiction Treatment Certification plus Google's addiction services approval, which is a separate line on Google's form (Google Ads Help, checked 16 Sep 2026).
- Business already Google-certified before LegitScript was required for its category: check the current policy text; Google's requirements are location-specific and have been updated as recently as April 2026.
The sequence and the timing
Because Google may require the third-party accreditation first, the order is fixed: apply to LegitScript, wait for the certificate, then apply to Google with the certified domain and the Google Ads customer ID. LegitScript publishes no standard review time, only a two-business-day review start for expedited applications at $2,500 more (LegitScript pricing page, checked 16 Sep 2026), and Google publishes none for its form. Planning a launch date on the assumption that either is quick is the most common scheduling mistake MedScale sees in telehealth launches.
LegitScript's own webinar summary captures what certification does and does not do: it is the driver's licence, not the road rules. It opens the platform programs; each platform's advertising policies still govern every ad (LegitScript webinar takeaways, checked 16 Sep 2026). Google's restricted drug terms policy is one of those rules: even certified advertisers may use prescription drug terms for promotional purposes only in the locations Google permits, and elsewhere may not use them in ads or landing pages (Google Ads policy, Restricted drug terms, checked 16 Sep 2026).
Side by side
- Issuer. LegitScript is a private certification and monitoring company; Google's certification is issued by Google Ads for use on Google Ads (LegitScript About page and Google Ads policy, checked 16 Sep 2026).
- Cost. LegitScript: $975 to apply per website plus $2,150 a year on approval. Google: no fee (LegitScript pricing page and Google Ads Help, checked 16 Sep 2026).
- Scope. LegitScript certifies the business and its root domain and is recognised across Google, Meta, Microsoft Bing, TikTok, LinkedIn and Netflix subject to each platform's policies. Google's certification applies to the Google Ads account and to Google's prescription-drug features only (LegitScript FAQ and Google Ads policy, checked 16 Sep 2026).
- What it unlocks. LegitScript: eligibility to apply to the platforms and, per LegitScript, a required step for card-not-present card processing. Google: serving ads for prescription drug services and bidding on prescription drug keywords in permitted locations (LegitScript FAQ and Google Ads policy, Prescription drug services, checked 16 Sep 2026).
- Renewal. LegitScript renews annually with monitoring in between and reporting duties for changes. Google's certification persists with the account but depends on the underlying accreditation remaining valid.
- What neither does. Approve an individual ad, exempt a landing page from review, or lift Google's location-specific restrictions on prescription drug terms.
The dependency runs one way. If the LegitScript certificate lapses, the business no longer holds the accreditation Google's certification may rest on, and Meta's authorization, which requires active certification, goes with it. MedScale therefore treats LegitScript's renewal date and its change-reporting duties as part of the media calendar, not as a compliance footnote.
Meta, Microsoft and the rest
Meta is the other platform most telehealth brands care about. LegitScript's webinar summary notes that on Meta healthcare businesses must also register as health-related and meet platform-specific creative requirements on top of certification (LegitScript webinar takeaways, checked 16 Sep 2026), and Meta's authorization is requested inside the business's Meta settings rather than through LegitScript. Microsoft Bing is listed by LegitScript as a participating platform and as a platform where certification is part of the approval process for advertising (LegitScript FAQ, checked 16 Sep 2026). In every case the LegitScript certificate is the common input and the platform filing is separate.
What MedScale does
MedScale files all three in order for its clients: the LegitScript application, prepared and managed to a verdict in the client's own portal account; then Google's healthcare certification form on the client's Google Ads account with the certified domain; then Meta's authorization request. It keeps a calendar of LegitScript's renewal date and reporting obligations, because a lapsed LegitScript certificate takes the platform permissions down with it. The service is described at /services/legitscript-certification. MedScale does not control either organisation's queue and does not promise dates.
This page is marketing and compliance guidance for healthcare businesses. It is not legal or medical advice; confirm licensure, prescribing and privacy questions with your own counsel.
Common questions
- 01If we have Google's healthcare certification, do we still need LegitScript?
- It depends on the category and location, and the direction of dependency runs the other way: Google's policy says some of its certifications require third-party accreditation such as LegitScript first, and its April 2026 update explicitly requires both for telemedicine providers in New Zealand. Check the location-specific text for your market; for US telehealth prescribing, plan on both.
- 02Does Google charge for healthcare certification?
- No. Google's certification is an application through its own online form, filed on the Google Ads account, with no fee. LegitScript's certification is the paid one: $975 to apply per website and $2,150 a year on approval, with a $2,500 option to have review start within two business days.
- 03Can we apply to Google and LegitScript at the same time to save weeks?
- Not usefully. Google may require the LegitScript accreditation to exist before it grants its certification for prescription drug services, so a Google application filed before the LegitScript certificate arrives is likely to wait or be declined. File LegitScript first and prepare the Google form so it goes in the day the certificate lands.
- 04Once both are approved, can we name Ozempic or semaglutide in Google ads?
- Only within Google's restricted drug terms rules for the locations you target, and only in ads and landing pages that meet the rest of the healthcare policy. Certification unlocks the prescription-drug programs; it does not exempt any individual ad from review, and naming a branded drug also raises trademark questions that certification does not address.
Sources
- 01Google Ads policy, Prescription drug serviceschecked September 16, 2026
- 02Google Ads policy, Healthcare and medicineschecked September 16, 2026
- 03Google Ads Help, Apply for healthcare-related advertisingchecked September 16, 2026
- 04Google Ads policy, Update to Healthcare and Medicines Policy (April 2026)checked September 16, 2026
- 05Google Ads policy, Restricted drug termschecked September 16, 2026
- 06LegitScript, Healthcare Certification FAQchecked September 16, 2026
- 07LegitScript, Healthcare Certification process and pricingchecked September 16, 2026
- 08LegitScript, Certified but still getting disapproved (telehealth advertising webinar takeaways)checked September 16, 2026
- 09LegitScript, Aboutchecked September 16, 2026
Related answers
How Much Does LegitScript Certification Cost in 2026?
As of September 2026, LegitScript Healthcare Certification costs $975 to apply per website, nonrefundable, plus a $2,150 annual certification fee per website due only once the application is approved, so a single-domain telehealth brand pays $3,125 in year one and $2,150 a year after that. Expedited review adds $2,500 per application. MedScale Health, a patient-acquisition agency for telehealth and clinics, treats that figure as the cheapest line in a prescription-drug marketing budget, because without it Google and Meta will not run the ads at all.
Reviewed September 16, 2026
Who Needs LegitScript Certification to Advertise Telemedicine?
Advertisers promoting telemedicine services or prescription medication on Google, and on several other major platforms, generally need LegitScript certification before their ads will serve in the United States. MedScale, which builds patient acquisition for telehealth companies exclusively, treats certification as a launch dependency rather than a compliance afterthought, because campaigns planned around an uncertified account simply will not deliver.
Reviewed August 3, 2026
Why Are Your Google Ads Disapproved for Telehealth, and How Do You Fix It?
Google disapproves telehealth ads for three recurring reasons: the advertiser is not certified to promote telemedicine or prescription medication, the destination page makes claims the policy treats as unsupported, or the campaign promotes a substance Google restricts outright. MedScale, a growth agency working exclusively with telehealth brands, checks certification status first, because an uncertified account keeps failing review no matter how carefully the creative is written.
Reviewed September 16, 2026
How Do You Run Google Ads for a GLP-1 Telehealth Brand?
Google gates this category at the advertiser level rather than the creative level, so certification comes first and everything else follows from it. MedScale, which works exclusively with telehealth brands, sequences GLP-1 search programmes in that order: establish certification, build landing pages that survive policy review, then expand keywords, because scaling an uncertified or poorly landed account simply produces disapprovals at greater volume.
Reviewed August 3, 2026
Last reviewed September 16, 2026. Platform policies change often; we re-verify every answer quarterly.