AI Intake

Yes. It says so in the first message, and it never claims to be a staff member. People still book, because what they wanted was an answer at 9pm and a slot on the calendar, not a conversation.

It does not answer. It says a clinician will follow up, captures the question, and hands the transcript to a person. The same rule applies to anything about dosing, side effects, outcomes or whether a medication is right for them.

It is weakest with people who want to talk rather than answer questions, with strong accents on voice, and with calendars that have exceptions nobody wrote down. We watch the transcripts in the first two weeks and tighten the rules, and the escalation path exists so a person catches what it misses.

The platform sits under a BAA, transcripts are stored in your CRM rather than with an ad vendor, and the only thing that reaches an ad platform is a generic event with a hashed identifier. The question list is written so it collects what a front desk would collect and nothing more.

No. It replaces the voicemail. Your desk still handles the conversation that needs judgment, and the report each week shows how many were escalated so you can see the split.

It works with any number that can forward on no-answer, which covers nearly every clinic phone setup, and with the common booking tools. We confirm both before quoting.