Service
Referral and Provider Channels
Physician referral and partnership programs, tracked to the patient, that compound under the paid engine.
Where this goes wrong
In the categories the platforms restrict hardest (ketamine, peptides, addiction treatment, parts of mental health) paid reach is capped below the demand. The patients exist. They are sitting in another provider's waiting room. Most clinics treat referrals as something that happens over lunch: no list, no cadence, no way to know which relationship produced a patient, and no reason for the referring practice to keep doing it.
What we do
The work, line by line.
What is included
- Referrer map and target list
- Referral page, intake path and materials
- Outreach sequences and calendar
- Monthly report-back to each active referrer
- Source attribution in your booking tool
- Program description for legal review
How it fits with the rest
- Strategic SupportThe growth lead decides how much of the plan referral has to carry.
- SEO and Local VisibilityReferring clinicians look you up before they refer. The pages have to hold up.
- Email and SMS LifecycleReferrer report-backs and patient follow-up run on the same sender.
The report reads the same whichever services you buy, because all of them run on the same server-side tracking. See how the tiers bundle them.
Our commitment
Referrer map delivered, referral path live, first outreach sent.
Condition: A clinician available for two referrer conversations a month.
Referral and Provider Channels questions
What buyers ask before they sign.
Can we pay practices for referrals?
No. Paying for patient referrals runs into the federal Anti-Kickback Statute and state equivalents, and it is the fastest way to turn a growth program into a legal problem. The program is built on speed, communication and a good experience for the referrer's patient, and it is written up so your counsel can confirm that.
How long before referrals produce patients?
Two to three months to the first steady flow. A referral relationship is a habit on the other side, and habits take a few repetitions. The report shows referred consults by source from month one so the slope is visible.
Does this work for a DTC telehealth brand with no local presence?
Partly. The referrer map changes from local practices to employers, pharmacies, patient communities and adjacent telehealth brands that do not compete with you. The attribution and the compliance structure are the same.
Which categories need this most?
Anything where paid is capped by policy: ketamine and psychedelic therapy, peptides, addiction treatment, and treatment-resistant mental health. In those categories referral is not a supplement to paid; it is the plan, and paid supports it.
How do you track a referral to a patient?
Referred patients come through a dedicated page and number, and the booking tool records the source at intake. Where a referrer sends a patient by phone, the intake question "who referred you" is scripted and logged. The monthly report shows consults and patients by referrer.
Growth audit
See where your growth is leaking.
We audit the funnel, the tracking, and the compliance posture, then hand you the roadmap. The people writing it have run the same funnel from the inside. You keep it whether or not we work together.
- Reviewed
- Funnel, tracking, and compliance posture
- Discussed
- One 30-minute call with the operator on your account
- Delivered
- A written roadmap within 5 business days